Among brands, Toyota was fourth overall thanks to strong rankings throughout the range. Aygo was, like Prius, the top model in its segment while Yaris, Corolla and RAV4 ranked second in their respective categories and Verso third among MPVs.
Miguel Fonseca, Toyota (GB) Managing Director, said: "We place a high emphasis on customer satisfaction in every aspect of the ownership experience. For us, the findings of the J.D. Power and Associates study and the award for Prius are a vindication of the work done throughout our company and our centre network to support great products with exceptional service. I view this as an endorsement by customers of hybrid technology as a powertrain for today as well as the future. "
The J.D. Power and Associates 2008 UK Customer Satisfaction Index StudySM was produced from more than 16,000 responses from owners of cars registered between September 2005 and August 2006, representing 28 brands and 100 individual models.
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